Terms & Conditions for the Online Shop of alkr® / Juergen Alker

An English version of the Terms & Conditions is provided in file form for you to open and print out a copy. These apply for any and all orders placed via the alkr® Online Shop.

1. Transaction contract

By placing an order in the alkr® Online Shop you are offering to enter into a binding purchase contract. alkr® may accept this offer within fourteen days by sending out an order confirmation.

Goods delivered may be returned within fourteen days without stating any reasons. The purchase contract becomes binding upon your acceptance after receipt of goods, by no later than expiration of this fourteen-day return period.

2. Instructions on Cancellation

Right of Cancellation

You may withdraw your contractual declaration in writing (e.g. by letter, fax or e-mail) within 14 days without stating a reason, or - if the item is placed at your disposal prior to the expiry of this period - by returning the item. The cancellation period starts upon receipt of these instructions on cancellation in text form, but neither before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not prior to the delivery of the first partial delivery), nor before fulfilment of our duties to provide information pursuant to Article 246 Section 2 in conjunction with Section 1 Sub-Sections 1 and 2 EGBGB [Introductory Act to the German Civil Code] and our duties as defined by Section 312g Sub-Section 1 Sentence 1 BGB [German Civil Code] in conjunction with Article 246 Section 3 EGBGB. Timely dispatch of the cancellation or the item shall suffice for compliance with the deadline for cancellation. The notice of cancellation must be sent to:

alkr® / J. Alker
Bleickenallee 4
22763 Hamburg
Germany

Consequences of cancellation

In the event of effective cancellation, the services received by either party shall be returned and any benefits (e.g. interest) that may have been accrued shall be released. Should you be unable to return or release the goods received and any benefits derived (e.g. benefits from use) in whole or in part or only in a deteriorated condition, you must compensate for any deterioration in value. You are only required to compensate for the deterioration of the item and for any benefits derived, if such deterioration or benefits derived are not solely attributable to examining the characteristics and the functionality of the respective item. "Examining the characteristics and the functionality" means inspecting and trying on the respective item as would be the case and customary in a store, for example. Goods which can be sent by parcel shipment are to be returned at our risk. You have to bear the regular costs for the return of the goods, if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed the amount of EUR 40, or if the price of the relevant item is higher, but you have not yet effected payment or partial payment agreed by contract at the time of cancellation. In all other instances the return shipment will be free of charge for you. Goods which cannot be sent by parcel shipment will be picked up at your premises. Obligations to refund payments must be met within 30 days. The indicated period of time starts for you upon dispatch of your declaration of cancellation or of the goods, and for us upon their receipt.

End of the instructions on cancellation

3. Pricing and shipping costs

The applicable prices are those posted on the website at the time of order placement. These quoted prices include sales tax and any other pricing components. Quoted prices do not include shipping costs, which you must pay additionally. Shipping costs are charged as follows:

Austria, Belgium, Denmark, France, Finland, Germany, Ireland, Italy, Netherlands, Portugal, Poland, Spain, Sweden, UK: Free Shipping

USA, Canada: € 3,90

Australia, Brasil, China, Hong Kong, Japan, Norway, Russia, Switzerland: € 12,90

All other countries: € 17,90

4. Return shipping costs upon exercising cancellation rights

In the event of exercising your right of cancellation you must bear the regular return shipment costs for goods valued €40.00 or less, and likewise if the price does exceed this amount if you have not paid for the goods or made a contractual instalment payment prior to transaction cancellation, as long as goods delivered correspond with order specifications.

5. Payment terms

alkr® will send you an invoice for goods ordered. alkr® accepts advance payment, cash on delivery and per invoice. alkr® reserves the right to demand advance payment as necessary to avoid credit risk. Advance payments remitted and credit card charge authorisations are reflected accordingly on invoices presented. Invoiced amounts are due without exception within 14 days of receipt for orders placed on a ‘per invoice’ basis. Prices shown on invoices are without exception retail prices including sales tax.